Help Center
Find a quick answer below, or message us — we reply every night during our operating hours.
Frequently asked questions
Open the app, pick a service (food, medicine, grocery, parcel, urgent, errand or a verified merchant), fill in the details and your pickup & delivery locations, then review and confirm. You'll get an order code to track it.
Send us a message
We usually reply during our night hours (6 PM–4 AM).